Privacy policy

GRIFFE Labels recognizes the importance of protecting the privacy of the personal information of its customers and wishes to reassure them about the ways GRIFFE uses the information collected when orders are placed.

Collecting information

There are two types of information: personal and non-personal. This information is collected when customers do the following:

  • Ask questions about the products and services offered by GRIFFE
  • Participate in the company’s various activities and promotions
  • Please note that it is also possible to communicate with the company via its website or any other method without disclosing personal or non-personal information.

Use of information

GRIFFE uses the information it collects in various ways:

  • Use by customer service department
    Manage promotional activities and discounts
  • Inform customers of new products or services
  • Evaluate and improve the technology used
  • Evaluate and improve products and services offered
  • The personal information provided by customers may include their name, city, province, e-mail address, and occupation.

Additional protective measures (credit cards)

Credit card transactions are carried out on a secure server. All credit card information is encoded and protected via the electronic data transfer protocol. This data is then transferred to your financial institution, where it is decoded. The small padlock symbol in the bottom left-hand corner of your screen indicates that transmitted data is secure.

Changes to policies

The company reserves the right to change this privacy policy at any time or when it deems appropriate. Any changes to this privacy policy or to the protection of customers’ personal information will be communicated in this section of the website.

Protection and commitment

The protection of personal information provided by customers is a top priority. The company therefore commits to ensuring the full confidentiality of customers’ personal information when processing requests and orders. This personal information is protected in accordance with standards and measures preventing the company from disclosing it to any outside entity except as authorized by the customer’s prior written consent in accordance with applicable laws and regulations.

GRIFFE may not be held liable in case of theft, illegal use, unauthorized disclosure, loss, or the alteration or destruction of information by a third party. GRIFFE will nevertheless institute the necessary security measures to protect against such occurrences.

Contact us

For any further information about this section, don’t hesitate to write to us at